FAQ

1. How long does shipping take?

Orders are processed within 1–2 business days.
Delivery takes 3–5 business days (Standard) or 1–2 business days (Express).

2. Do you ship internationally?

Currently, we only ship within the United States.

3. How can I track my order?

Once your order is shipped, you will receive a tracking number via email.

4. What is your return policy?

We only accept returns for damaged, defective, or wrong items.
An unboxing video is required for any claim.

5. Can I cancel my order?

Orders cannot be cancelled once they are processed.

6. What if I receive a damaged product?

Please contact us within 24 hours with an unboxing video and order details.

7. How long does refund take?

Approved refunds take 10–20 business days to process.

8. What payment methods do you accept?

We accept all major credit/debit cards and secure online payments.